Underwriter - Spain

Luko is hiring!

About

Luko is the fastest growing Insurance in Europe and France’s #1 Neo Insurance.

Today, Luko's mission seems obvious: to transform the insurance from an industry perceived as a necessary evil to a service that truly protects.

Beyond the protection of individuals, insurance must serve the society. It should be an ally to the planet and to its environmental issues.

We believe that insurance must be simple, transparent and useful.

Our obsession ? Delivering an incredible insuree experience. Luko is not just about insuring, but also about preventing issues. We are building the best AI-powered technologies to avoid accidents in every European home.

In 2 years, we have convinced over 100,000 users to trust us. We are backed by some of the most incredible VCs (EQT Ventures, Accel, Founders Fund, Speed Invest, Xavier Niel, etc.) and raised more than 70M€ in Series A & B.

We are a team of 100+ ambitious & creative talents eager to reinvent an entire industry. We are looking for other impact-driven talents to scale Luko across Europe. We are committed to equal access to employment, inclusion and diversity within the teams.

Are you ready to join our journey?

Job Description

As the master of insurance in Luko Spain, you know our competitors' insurance coverage details and our Luko’s insurance contracts Terms and Conditions (T&C) by heart. You're willing to challenge the industry's statu quo and wish to create the most comprehensive and understandable home insurance for our clients.

You will be the one building Luko's Spanish home insurance.

Internally, you're the "go-to" person for any question about warranties, processes and coverage limits.

Your missions:

  • Create insurance product for households and real estate : home insurance (main residence, secondary home, ...), rent guarantee, building insurance, non-occupying landlords
  • Perfectly master our insurance products (general T&C, regulation, case law)
  • Constantly do benchmarking to ensure Luko’s insurance products are as fair, as simple and as transparent as possible and adapted to the Spanish market
  • Work hand in hand with Luko’s potential partners (third party administrator (TPA), risk carriers…) to ensure information is seamlessly shared between them and Luko
  • Contribute to our customer-centric mindset by spreading your technical knowledge across Luko and make sure our insurance products are fully mastered by claims managers, customer services agents and all other Luko teams (ensure technical support and trainings)
  • Identify the risks related to the insurance warranties, the subscription flow, the legal feasibility and mitigation actions
  • Work hand in hand with the tech team and the designers to build and display our product in a transparent and simple way, to help our clients understand what they are signing for

Preferred Experience

  • Years of experience : min 3-5 years in multi risk insurance (underwriter, insurance specialist)
  • Expert/generalist : Spanish insurance expert with a claim manager experience (ideally)
  • Language : Spanish & English mandatory. French is a plus.

Recruitment Process

  • Introduction call
  • Hiring manager interview
  • 2nd Interview
  • Case study
  • HR/Behavioral interview
  • Culture-fit

Additional Information

  • Contract Type: Full-Time
  • Location: Madrid, Spain (28014)
  • Education Level: Master's Degree
  • Experience: > 3 years
  • Possible full remote