Product Manager (Beta testing) - Intern

Luko is hiring!

About

About us

Luko is the fastest growing Insurance in Europe and France’s #1 Neo Insurance.

Today, Luko's mission seems obvious: to transform the insurance from an industry perceived as a necessary evil to a service that truly protects.

Beyond the protection of individuals, insurance must serve the society. It should be an ally to the planet and to its environmental issues.

We believe that insurance must be simple, transparent and useful.

Our obsession ? Delivering an incredible insuree experience. Luko is not just about insuring, but also about preventing issues. We are building the best AI-powered technologies to avoid accidents in every European home.

In just 18 months, we have convinced over 30,000 users to trust us. We are backed by some of the most incredible VCs (Accel, Founders Fund, Speed Invest, Xavier Niel, etc.) And it is just the beginning, we have now raised 20M from Accel!

We are a team of 60+ ambitious & creative talents eager to reinvent an entire industry. We are looking for other impact-driven talents to scale Luko across Europe. We are committed to equal access to employment, inclusion and diversity within the teams.

Are you ready to join our journey?

Job Description

The TPM tribe
At Luko, Lukooms’ forces are divided into 3 tribes, set up on a product-based organisation. Each tribe has its own roadmap with a product manager and a dedicated tech team: The MRR tribe that focuses on Luko’s growth via the acquisition of new customers, the NPS tribe is aimed at delighting our users throughout the whole life of their contract - claims includ, and the TPM tribe that works on building the best connected devices and services to protect our homes.

As part of the TPM tribe (Touch Per Month), you will be responsible for building the best connected devices and services to protect our homes. At Luko, we believe that prevention is better than cure. Together with the tech team, you work on technology and AI to build a better future for our homes, we all want to live in (more info here).

Your mission at Luko

You will be working on LukoWater, our device that develop Luko Protect, an intelligent protection solution (Luko Door, Luko Elec and Luko Water) to prevent and reduce the impact of damages in homes (read more . These technologies are one of Luko's core activities and their public launch becomes now a central project.
As manager of this core project, you'll be the dedicated ambassador (internally and with our customers) of all protect projects (product tests & reviews, product improvements, product shipping). You'll be attached to Luko's product team, and as such, be in touch with almost all company fields (tech team, customer support, operations, communication and content...).

  • Planning and organization of the different prototype launch phases
  • Be the Product voice along the development, from the prototype to the mass production
  • Responsible for testing operations (shipping, customer service . etc)
  • Shipping reporting and device setup performances
  • Analytics: Qualitative analysis of clients' feedbacks and proactivity to imagine future product evolution
  • Documentation: Content creation to help our users, to make their device setup experience as smooth as possible and Animation on our Protect community.

Preferred Experience

Who are you?

  • Currently enrolled in a Master degree (Business School or Engineering School)
  • Excellent skills in Excel
  • Languages: French + English (full professional proficiency)
  • Nice to have: Coding skills
  • Ability to plan tasks and execute fast
  • Collaborative and empathetic individua
  • Creative problem solver with strong analytical skills

What we offer :

  • Be part of the fastest growing insurtech in Europe
  • Evolve in a stimulating and challenging environment
  • Share and learn with a passionate and diversified team
  • Friendly team and offices in central Paris
  • Work in a flexible environment with home-office possibilities

Additional Information

  • Contract Type: Internship (Between 5 and 6 months)
  • Start Date: 19 July 2020
  • Location: Paris, France (75011)
  • Education Level: Master's Degree
  • Experience: < 6 months
  • Occasional remote authorized