Head of Design

Luko is hiring!


Luko is the fastest growing Insurance in Europe and France #1 Neo Insurance.

Today, Luko's mission seems obvious: to transform the insurance from an industry perceived as a necessary evil to a service that truly protects.

Beyond the protection of individuals, insurance must serve the society. It should be an ally of the planet and of its ecological issues.

We believe that insurance must be simple, transparent and useful.

Our obsession ? Delivering an incredible insuree experience. Luko is not just about insuring, but also about preventing issues. We are building the best AI-powered technologies to avoid accidents in every European home.
In just 2 years, we have convinced over 100 000 users to trust us. We are backed by some of the most incredible VCs (Accel, Founders Fund, Speed Invest, Xavier Niel, etc.) And it is just the beginning, we have now raised 20M from Accel!

We are a team of +80 ambitious & creative talents eager to reinvent an entire industry. We are looking for other impact-driven talents to scale Luko across Europe. We are committed to equal access to employment, inclusion and diversity within the teams.

Are you ready to join our journey?

Job Description

At Luko, Lukooms’ forces are divided into 3 tribes, set up on a product-based organisation. Each tribe has its own roadmap with a product manager and a dedicated tech team: The MRR tribe that focuses on Luko’s growth via the acquisition of new customers, the NPS tribe is aimed at delighting our users throughout the whole life of their contract - claims included, and the TPM tribe that works on building the best connected devices and services to protect our homes.

As Head of Design, you will be overseeing design in all tribes.

Your mission as Head of Design

You will be responsible for bringing Luko's vision to life using your team's design skills. Thanks to impactful creative initiatives, you will spread the design mindset on all Luko's teams

  • Develop and champion the creative strategy and vision supporting the overall brand, marketing, product and business goals
  • Lead the right Product Design organisation along with Product to deliver a unique customer experience
  • Make your hands dirty for Luko to shine, we want to create a user obsessed company with strong user research
  • Coach and mentor top designers across product & brand
  • Define and animate strong design process while ensuring consistency across teams
  • Collaborate effectively as a creative partner with internal cross functional business partners, Marketing team, product management, and outside agencies/partners
  • Share best practices and innovative creative solutions from the design/competitive landscape
  • Promote and evolve our Brand Style Guide to drive brand consistency across channels
  • Advise on the strategy and deliverables of multi-channel campaigns (Videos, photo shooting, production of banners for paid social, for blog, for brand campaigns and other marketing collaterals).
  • Advise on external production efforts to create great creatives and great brand activation campaigns

Preferred Experience

Who are you?

  • +8 years of experience in Product Design
  • Experience working on Brand Design/ Brand campaigns
  • You have experience managing People within creative or studio environments
  • You know how to manage external resources (contractors, production agencies, etc.)
  • You have a strong creative expertise in a broad array of areas including multi-channel campaigns, print and digital advertising, POS, signage, packaging, web design and usability
  • You are highly organized with good project management skills. Able to juggle multiple, and sometimes conflicting priorities and needs
  • Your communication and presentation skills are excellent
  • You master Design tools (we use Figma)

What we offer

  • Be part of the fastest growing insurtech in Europe
  • Benefit from a great equity plan
  • Nice perks (meal vouchers, unlimited days off, etc.)
  • Evolve in a stimulating and challenging environment
  • Share and learn with a passionate and diverse team
  • Friendly team and offices in Paris
  • Remote friendly (from full to occasional remote possibilities)

Recruitment Process

  • First discussion with Amandine (CMO) or Raphël (CEO) - get our vision and our products
  • Technical discussion with Quentin (Product Designer) - get our Product Design, and tell us about your favourite product design project
  • Behaviroal interview with Myriam (Recruitment/HR) - deep dive into your motivations, aspirations, past and future career
  • Live case study with the team - understand our environement, our way of working, and get to know our product design by working on a real case study, together with the team
  • Teamfit interview with a Lukoom - get to know our values, our culture, and what being a Lukoom means

Additional Information

  • Contract Type: Full-Time
  • Location: Paris, France (75011)