General Manager - Belgium

Luko is hiring!

About

Luko is the fastest growing Insurance in Europe and France’s #1 Neo Insurance.

Today, Luko's mission seems obvious: to transform insurance from an industry perceived as a necessary evil to a service that truly protects.

Beyond the protection of individuals, insurance must serve society. It should be an ally to the planet and to its environmental issues.

*We believe that insurance must be simple, transparent and useful.
*

Our obsession? Delivering an incredible insuree experience. Luko is not just about insuring, but also about preventing issues. We are building the best AI-powered technologies to avoid accidents in every European home.

In 5 years, we have convinced over 200 000 users to trust us. We are backed by some of the most incredible VCs (EQT Ventures, Accel, Founders Fund, Speed Invest, Xavier Niel, etc.) and raised more than 70M€ in Series A & B.

We are a team of 160+ ambitious & creative talents eager to reinvent an entire industry. We are looking for other impact-driven talents to scale Luko across Europe. We are committed to equal access to employment, inclusion and diversity within the teams.

Are you ready to join our journey?

Job Description

At Luko, Lukooms’ forces are divided into tribes, set up on a product-based organisation. Each tribe constitutes several cross-functional squads (product + engineering + design) and executes towards its own roadmap for customer and business impact.

User Acquisition tribe focuses on Luko’s growth via the acquisition of new customers

Moment of Truth tribe aims at delighting our users throughout the whole life of their contract - claims included

New Business tribe focuses on launching new products, services and markets

User Life tribe maximises customer touchpoints by creating engagement opportunities. They are a home care partner guiding customers to the right solution

CoreInsurance tribe owns all the products and features in order to support Luko's Insurance activities, from regulation to tech

 

The New Business tribe

As part of New Business, you will be focused on Luko's new launches. Whether that means verifying market needs by launching new insurance products and services or expanding into new countries and scaling internationally.


Your mission in the Belgium team

You will bring Luko from 0 to 1 (and beyond) to Belgium. This requires you to be entrepreneurial in your approach: strategic in defining opportunities and hands-on in actually making them happen. You will build a team for everything that has to be localised (such as brand & marketing) while leveraging the scale-up expertise of the central teams (such as finance and paid social).

  • Define the go-to-market strategy in Belgium in terms of organisational set-up and product-market fit
  • Open and build Luko's business in Belgium, generate revenues and reach targets, leveraging all potential acquisition channels
  • Be Luko's voice and smile in media, build a strong local consumer brand that speaks to our core Belgium target first. Put Luko on Belgium's top consumer product & brand map
  • Be accountable for Luko Belgium's P&L (including operations)
  • Closely work and coordinate with the French HQ for the central functions (e.g., Finance, HR) and some operational functions (e.g., claims)
  • Recruit and manage the Belgium local team
  • Create strong distribution partnerships and bounds with the Belgium tech & insurance ecosystem


Who are you?

Must have

  • An entrepreneurial spirit, feeling comfortable making decisions in fast-paced and changing environments
  • Min 7 + years in GM, growth, consulting or investment banking roles or similar experience
  • Great analytical skills and a structured way of thinking to A/B testing & pivot
  • Solutions orientated, demonstrating good problem-solving and multi-tasking skills
  • Ability to communicate proactively with a clear & positive approach
  • Confident negotiator
  • Creative mindset with a bias for innovation, trial & testing
  • A strong interest in tech, fintech, insurtech – ideally you have previous experience in this space

Languages: Native or fluent Dutch and English are mandatory, French would be a plus

Nice to have

  • Experience in managing a P&L
  • Experience launching new countries or markets

 

What we offer

  • Be part of the fastest growing insurtech in Europe
  • Be part of the #1 French scale-up ranked for well-being
  • Benefit from a great equity plan
  • Competitive perks (meal vouchers, unlimited days off, etc.)
  • Evolve in a stimulating and challenging environment
  • Share and learn with a passionate and diverse team
  • Friendly team and offices in Paris, Madrid & soon Belgium
  • Remote friendly (see our No Border Policy)

 

You’ve read all the way, you may as well apply!

Our company-wide communication language is English (written & spoken). Therefore, we would appreciate it if you could send us your application’s content (CV, cover letter, portfolio…) in English. But if you can’t, a french-speaking Talent Acquisition Manager will review your application.

If you have any questions take a look at our Luko open handbook to find out more about who we are, what we do and how we work

 

Belonging: Diversity, Inclusion & Equity

We believe inclusion is the result of ongoing commitment. We want to build an authentic environment, open to everyone regardless of nationality, physical ability, family structure, age, socio-economics, civil status, sexual orientation, gender identity, ethnic origin, religion, belief or anything else that makes your life experience unique. We are continuously working to create a diverse, equitable and inclusive environment, where everyone has a space to thrive. To encourage this philosophy we have put in place policies to support this mindset, you can read more about this here.

 

Additional Information

  • Contract Type: Full-Time
  • Location: Brussels, Belgium (1000)